Claudia Villamizar
Bilingual Healthcare Professional | Patient Care Advocate | Community Liaison
Professional Summary
Bilingual healthcare professional with 12+ years of experience in patient care, community engagement, and cross-cultural communication. Deep understanding of the Spanish-speaking healthcare workforce and the educational needs of bilingual professionals in medical settings.
Proven track record of building trust with diverse patient populations, implementing safety protocols, and delivering culturally competent care. Skilled at translating complex healthcare concepts for diverse audiences, with expertise in patient education and stakeholder communication.
Positioned to leverage industry insights and bilingual fluency to drive market strategy for healthcare education platforms serving Latino communities.
12+
Years Experience
2
Languages
Spanish & English
Core Competencies
Bilingual Communication
Spanish-English fluency with cultural competency
Healthcare Expertise
Industry knowledge and market insights
Community Outreach
Stakeholder engagement and relationship building
Patient Education
Training program development and delivery
Leadership & Collaboration
Cross-functional team coordination and project management
Quality Assurance
Safety protocol implementation and compliance
Technology Adoption
Electronic health records and digital systems
Customer Experience
Relationship building and satisfaction management
Current Role: Patient Care Technician
Edward Hospital | Naperville, IL | June 2022 – Present
01
Bilingual Patient Liaison
Serve as bridge between healthcare providers and Spanish-speaking patients, ensuring clear communication of treatment plans, safety protocols, and care instructions across cultural contexts
02
Clinical Data Management
Monitor and report critical patient data to nursing staff, demonstrating strong analytical skills and attention to detail in high-pressure healthcare environments
03
Team Collaboration
Collaborate with multidisciplinary teams to coordinate patient care, equipment transfers, and safety protocols, showcasing cross-functional leadership abilities
04
Quality Standards
Maintain clean, safe patient environments while upholding hospital brand standards and quality assurance measures
Park Place of Elmhurst
Certified Nursing Assistant | February 2016 – December 2018
Delivered personalized care services to diverse patient populations, building strong relationships and trust through culturally sensitive communication and empathetic engagement.
Educated patients and families on daily care routines, wellness practices, and health monitoring techniques, demonstrating ability to translate medical concepts for non-technical audiences.
Documented patient vitals and observations using electronic recordkeeping systems, ensuring data accuracy and compliance with healthcare regulations.
King Bruwaert House
Burr Ridge, IL | August 2012 – February 2015
Individualized Care
Provided personalized patient care, recording vital signs, documenting observations, and evaluating evolving patient needs
Safety Innovation
Implemented innovative safety measures including bed alarms and positioning techniques
Measurable Results
Achieved significant reduction in fall incidents through proactive problem-solving
"Delivered high-quality support services to meet diverse resident needs while maintaining facility operational standards and resident satisfaction"
Education & Professional Development
1
Associate of Science – Licensed Practical Nurse
July 2024 | Genesis Healthcare Institute, Romeoville, IL
2
Nursing Assistant Certification
October 2009 | Triton College, River Grove, IL
3
Professional Certifications
Current | CPR Certified • Blood Glucose Testing Certified
Let's Connect
Ready to Make an Impact
Passionate about leveraging bilingual expertise and healthcare industry insights to drive meaningful change in Latino communities. Experienced in patient care, education, and cross-cultural communication with a proven track record of building trust and delivering results.
Located in Bolingbrook, IL and available for opportunities that align with my mission to improve healthcare access and education for Spanish-speaking professionals and patients.
